Clear answers, without the sales pitch.

Free repair help for homeowners, from the homeowner’s side of the repair. Start with a free Repair Report that explains what may be wrong, which type of professional to call, what it may cost when supported, and what to ask before you approve any work. If you’d rather not manage the rest yourself, you can add a personal home repair project manager for $14.99 one time: we find local professionals for the repair, contact the ones you approve, and help coordinate appointments and keep estimates, changes, and the final bill organized. 2ndmynd isn’t a contractor marketplace, and you make every decision.

Your full Repair Report: what may be happening, which type of professional to call, cost context when your details support it, safety guidance where it applies, questions worth asking, and what to verify before you approve work. Finding and contacting specific local contractors isn’t part of the free report; that’s the optional project manager. No payment is required to see or use any of it, and it’s useful on its own. The free part is the guidance, not the repair: any visit, diagnosis, or repair is paid to the contractor.

We work for you — not the contractor. It’s optional help managing one repair, from the first visit to the final bill. We coordinate the contractors you approve and organize estimate visits around your availability. Then you can upload estimates to see what each covers and why they differ, ask questions about your project, see what a change order adds, and compare the final invoice with what you agreed to. You still choose who to hire, what work to approve, and what to pay.

One repair, one time: a search for local professionals for your repair, outreach to up to five contractors you approve, estimate appointment coordination, one dashboard for responses and updates, estimate review and comparison, project questions, change order review, and a final invoice check against your record. It’s optional, and your Repair Report is free either way. The fee covers the local search, coordination with the contractors you approve, and the project-management tools. It does not guarantee a contractor responds or an appointment, and contractor charges are separate. See how the project manager helps.

No. Your personal home repair project manager is a one-time purchase for one repair. There is no recurring fee.

You can. Google gives you names, though, not which trade your repair needs, what it should reasonably cost, or what an estimate leaves out. 2ndmynd starts with the problem, not the contractor, and with a project manager it does the searching and calling for you.

No. Contractors cannot pay 2ndmynd to move higher in your recommendations. When you add a project manager, we look for appropriate local options based on the repair, location, trade, and the homeowner’s situation. See how we find local contractors.

That’s normal, and it’s where we start. Your Repair Report points to the type of professional the repair likely needs. With a project manager, we then search for local professionals of that type who serve your address.

You don’t need to. A photo or a few words is enough to start. Your Repair Report explains what may be going on in plain language, and a professional confirms the cause on site.

Yes, with a project manager. Upload an estimate to see what work it describes, what it leaves out, and what’s worth asking about, like exclusions, warranty, permits, or how changes are handled. It explains what the estimate says; it doesn’t tell you whether to accept it.

Yes. With two or more reviewed estimates, you can see why the totals differ. Often the estimates don’t cover the same work. The comparison never rates or ranks contractors, and it never tells you whom to hire.

Upload it to see what changed compared with your reviewed estimate and how it affects the price. Reviewing a change order doesn’t approve it. That decision is yours.

Yes. You confirm the amount you agreed to and the change orders you approved, upload the final invoice, and see how it compares with that record, so any difference is easy to spot and ask about. 2ndmynd doesn’t track payments or tell you what to pay.

Yes. Ask My Project Manager answers questions about your repair using your Repair Report, your estimates, and what’s been recorded. It answers questions; it doesn’t contact anyone or take actions for you.

No. We don’t judge anyone’s honesty. We help you spot unclear scope, missing information, unexplained price differences, and changes worth asking about. Unclear information is a reason to ask questions, not proof that something is wrong.

No. With a project manager, we show matched local options after purchase and you approve who we may contact, up to five. You also decide whether to accept any appointment option.

No. We contact only the contractors you approve, and only after you submit your scheduling request.

Up to five matched contractors that you approve.

We may contact another contractor from the list you approved. We never substitute a contractor you didn’t approve. If no one can schedule, you’ll see that in your scheduling status.

No. We work toward at least three appointment options when enough appropriate contractors are available and willing to schedule. Contractor response and availability vary. See what estimate scheduling involves.

You’ll see it in your scheduling status with the contractor, the time, and any fee they shared. You choose whether to accept it or ask for a different time.

Your Project Dashboard lists every confirmed appointment in date order and calls out the next one.

No. Your Project Dashboard shows every contractor response, appointment option, and confirmed visit as it happens, so you can check in whenever it suits you instead of waiting on calls. We don’t send automatic email or text updates today.

The option appears in your scheduling status. After you accept it, the confirmed visit appears in your upcoming appointments.

After the appointment time, tell us they did not show. We record it, keep your next confirmed appointment visible, and show whether bounded outreach is still in progress.

Three is the usual target when enough contractors are available. Scheduling outreach may be closed while your upcoming appointments and follow-up remain available.

Yes. After a contractor visits, you can request cancellation of later appointments. We confirm each cancellation with the contractor.

Yes. One completed visit never cancels the others automatically. You can keep later appointments to compare estimates.

It remains available with your case. Private status links are time-limited; signed-in case access keeps your Repair Report and project history together.

No. We don’t negotiate or set contractor pricing. Your Repair Report gives you cost context so you can ask informed questions.

No. Contractor diagnosis, service, and repair charges are separate and paid to the contractor.

Know who should handle the repair, what it may reasonably cost, what to ask, and what to verify before you approve work.

It gives you a frame of reference before anyone quotes. When your repair details support it, you’ll see typical ranges and what can change them. It is not a quote.

No. It organizes the evidence and ranks plausible causes. A qualified professional should confirm the exact cause on site.

Yes. Your Repair Report stays available to you whether or not you book an appointment.

Yes. You can describe the repair, get your free Repair Report, and, if you add a personal home repair project manager, pay, approve contractors, and follow your Project Dashboard without creating an account. An account is optional, for easier access later.

Only if you add a personal home repair project manager, after your Repair Report is ready. You pay $14.99 once, then approve who we may contact and add your contact details and availability.

2ndmynd serves homeowners across the United States. Availability depends on the repair location, local contractor coverage, and current project manager capacity. Enter the service address to confirm the next step.

No. Your personal home repair project manager is not emergency dispatch. If you have an unsafe or emergency situation, leave the area and contact 911, the fire department, your utility emergency line, or an appropriate emergency professional.

No. What you upload is private to your case. It is used to prepare your Repair Report and to support contractor outreach you approve.

Only what’s needed to arrange the repair, and only with contractors you approve: your contact details, the service address, a repair summary, and your availability. You authorize this before we contact anyone.

No. Contractor options are informational search results, not endorsements. Licensing requirements vary by location, so verify any required license before hiring.

The homeowner controls the repair context and decides which contractors may be contacted. The free Repair Report helps you understand the issue; the personal home repair project manager is optional help managing the repair, from contractor outreach to the final invoice. Here is how that differs from a contractor marketplace.